Confidentiality
Businesses often approach Sienda because a decision, problem, project or opportunity cannot be discussed usefully without context. Confidentiality is therefore treated as a working discipline rather than a marketing feature.
Enquiries
You do not need to send sensitive material in an initial enquiry. A concise description of the situation is normally sufficient to establish whether a conversation is useful.
Engagement information
Information supplied for an assignment is used for the purpose of carrying out that work and is shared only where necessary, authorised or legally required. Where additional confidentiality terms are appropriate, they can be agreed in writing.
Client identity and case studies
Sienda does not assume permission to publish a client’s identity, confidential information or engagement details. Public case studies may therefore use sector descriptions and anonymised context unless permission to identify the organisation has been given.
Third-party systems
Where external systems or specialist providers are required for an assignment, the way information is handled should be considered as part of the work. Clients should avoid disclosing unnecessary personal, confidential or regulated information before an appropriate method has been agreed.
Legal disclosure
Confidentiality does not prevent disclosure that is required by law, court order or competent authority.
Questions about a confidential engagement can be sent through the contact page without including sensitive attachments at the outset.